Question 1

How do I know if Starlink is available?

Accepted Answer

Choose your dates and we'll check availability for your requested rental period.

Question 2

How are rental days calculated?

Accepted Answer

Both pickup and return dates count as rental days. September 2 to September 7 is 6 calendar days.

Question 3

Can I book Premium Unlimited?

Accepted Answer

Yes. Premium Unlimited is bookable directly whenever your dates meet the 5-calendar-day minimum and the equipment is available for your full rental period.

Question 4

Do longer rentals cost less per day?

Accepted Answer

Yes. Published rates step down per day as the rental gets longer. Rentals of 15 to 30 calendar days can be booked at the published price, and you can also send your dates to ask whether a custom long-term rate is available. Rentals longer than 30 calendar days are quoted individually.

Question 5

How much is a short Starlink rental?

Accepted Answer

Standard — 100GB is $75 for 1 to 3 calendar days. Premium Unlimited starts at $240 and has a 5-calendar-day minimum.

Question 6

Can I add portable power?

Accepted Answer

Yes. Add the BLUETTI Elite 30 V2 portable power station to your Starlink rental on the same dates, subject to availability. Its published rate is added to your rental total.

Question 7

What's the difference between Standard and Premium Unlimited?

Accepted Answer

Standard — 100GB includes 100GB of high-speed data, then unlimited reduced-speed data — good for camping, road trips, cabins, browsing, messaging, navigation and regular remote work. Premium Unlimited includes unlimited high-speed data and suits heavy usage, streaming, multiple devices, long remote stays, film and photo crews and commercial work.

Question 8

Does Starlink work everywhere?

Accepted Answer

No. Starlink needs a clear view of the sky, so trees, canyon walls and buildings can block service. Performance also varies with obstructions, weather, network conditions and location. We cannot guarantee speeds or coverage at a specific site.

Question 9

How do I pay?

Accepted Answer

A $75 booking deposit is paid online to reserve your dates and is applied toward your rental total. The remaining balance is due at pickup or delivery. A refundable equipment deposit is handled separately and is not part of the advertised rental total.

Question 10

Can you deliver?

Accepted Answer

Delivery may be available by request and is not included automatically. Pickup is in Chilliwack, BC, and delivery may involve additional cost.

Question 11

Do you offer Starlink for construction or film work?

Accepted Answer

Yes, by custom quote. Commercial connectivity is quoted based on equipment, dates, usage, location, setup, delivery and support.

Question 12

Can I instantly book drone photography?

Accepted Answer

No. All drone-service requests require location, airspace, weather and regulatory review before they can be confirmed.

Question 13

Do you accept jobs requiring an SFOC?

Accepted Answer

No. We only accept work that can legally be performed under our current Transport Canada operating privileges.

Questions, answered